Defeat the Drama,
Delight Your Customers &

Improve Your Bottom Line

A Surefire 7 Step System to Get your Team
Doing what you Need, Loving what they Do
and Directing Focus where it Should Be


• You are overwhelmed, frustrated or resentful
• You work to exhaustion but never make any progress
• You are inundated with avoidable customer issues
• Your employees fail to follow-through, no matter what
• You feel misunderstood or unheard
• Your processes are falling apart
• You are failing to meet your income goals
• You have forgotten why you pursued your profession


• Delight Your Customers
• Increase Profits
• Find Your Fuel
• Consistently Integrate Effective Processes
• Delegate Well
• Communicate with Clarity
• Be Heard and Understood
• Eliminate Frustration, Defensiveness, Resentment, & Anger

You can Create Real Change Now! This Video Course Will Help You to:

• Clearly Define the Focus of Your Business
• Design Your Customer Experience
• Harness Your Leadership Power
• Ignite a Laser Focus on Your Customers and Mission
• Empower Your Team to Take Targeted Action with Tenacity
• Establish Harmony and a Productive Culture
• Take Prescribed Action with Employees who are Resisting Change or Obstructing Progress.
• Generate a Dynamic Team that is Fully Focused on Customers.

In The 7 Modules You Will Learn To:

1. Gain Clarity about what you sell, how it should feel and why do you do what you do?
2. Generate Actions Aligned with Business Objectives
3. Empower Your Team to take Targeted Action with Tenacity
4. Identify and Remove Barriers to Team Productivity
5. Drive Focused Employee Correction Conversations
6. Hire Well
7. Establish Harmony and Productivity

Purchase Today & Get These Bonuses...

  • Crafting a Performance Management Cycle ($497 Value)

  • Access to Kirsten via phone during EXCLUSIVE Office Hours to Program Participants Only ($1500 Value)

  • Clarifying Conversations: Master the Art of Fact Based Living ($17 Value)

  • Behavioral Based Interviewing Audio ($27 Value)

  • Customer Service Behaviors & Interview Questions ($397 Value)

  • Sample Discipline Policy & Employee Forms ($997 Value)

Receive Everything Above...

Normally $797
First 50 People Just $497!

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